How To Improve Your Feedback Skills
It’s easy to give good feedback to your staff. You enjoy it, they enjoy it, you both get a lot of good feelings from it.What if the feedback is not so good? How do you deal e...
The Concept Of Chunking – How And Why People Learn The Way They Do
One specific way that AL is an advantage for training is that it recognises how people take in and compute information. It goes into the short-term memory first and is then analyse...
Your Purpose And Objectives – Don’t Confuse The Two
What’s the purpose of a football team, or any other team in a team sport? Did you immediately think, “to win the game” or “to beat the opposition”? OK...
10 Weird & Wonderful Things That Have Happened In An Interview
One thing in common had all experienced at least one weird situation during an interview which had completely caught them off guard and almost Destroyed their whole int...
Being Powerfully Positive The Can-Do Attitude
Many of the comments we get on our courses revolve around the way that people communicate with each other at work. Sometimes people can be pretty hard to each other, and ...
Remembering Names and Faces
Isn’t it frustrating? You have just been introduced to someone, they have told you their name and it goes in but doesn’t stick. Then comes that embarrassing moment when...
Managing Yourself – Building a Better You
How much time do you spend at work? Now, how much of that time is devoted to managing yourself as opposed to your team members? Ok, so you don’t have time to&n...
Two Qualities That Will Immediately Improve Your Management Skills
An American investment banker was at the pier of a small coastal Mexican village when a small boat with just one fisherman docked. Inside the small boat were several large ye...
The Top 10 Management Skills You Will Need
So here are our top 10 management skills that will help you to manage your team more effectively in the year to come, and will also help you to develop yourself as a leader and a m...
How Do I Manage Someone Who Is More Knowledgeable Than Me?
We had an interesting question that opened up a good discussion on leadership. The question came from a new manager who had been promoted from among his peers and was now managing ...