Ruling emotions the right way
In this fast-paced life, where days move and tasks carried out in clockwork precision, it is easy to not devote time for emotions. However, contrary to popular belief, a survey has stated that people have turned increasingly emotional beings.
According to the findings of the report, emotions rule several of a man's decisions in life. And it is this vulnerable quality that makes us weak in the face of adversity.
Working professionals are no better, it is learnt. Sources say, the working class today makes heat-of-the-moment decisions and later regrets the same. But is letting loose your feelings a good sign for your career?
Certainly no, for one has to be strong, at the same time level-headed in one's professional life. Only then would the individual taste success. So how exactly does one control or help to control the emotions that plague the mind or body?
In this regard, a popular personality development magazine, in its blog, has
suggested few ways to handle an emotional wreck at the workplace or elsewhere:
The first tip is to carefully notice the behaviour of a person. A majority of outbursts do not happen in the spur of the moment. There is a gradual build-up, with visible changes in the other person's face.
According to the blog, "You might ask yourself these questions: “What are they doing with their hands? Is their voice increasing in volume? Are they beginning to turn red? What’s happening with their eyes? Could their glare melt plate steel? Are they becoming more forceful or direct?".
It is noticing these tiny differences and signals, that can go a long way in handling the emotions of a person next to us. The next way is to maintain peace, for the key to ending any argument is to exercise self-restraint and not build up the tiff. While winning the fight is not going to fetch you any brownie points, keeping calm for the time-being and having a clear-headed approach to the issue, can do wonders in creating a peaceful environment.
This mechanism, according to the blog, can "enable you to think and reason when the other person’s rationality has left through the back door".
Another tip is to handle the other emotional person using an interesting tactic.
This involves the use of 'reflecting statements'. These are nothing but a way to let the other one know that you are empathetic to their cause, irrespective of whether you truly are.
You can always go back on your stance later during a talk. But using sentences like "I can see you’re upset", during moments when insanity prevails, is the best way to calm the situation.
Moving on, ask questions, but in the right way. Letting out statements like, "How you can be this crazy?" only worsens the mental state of the affected person. Instead, bring in empathy once again to broker peace. Pepper your concern with queries like "I can see you’re upset. What is going on?”, says the blog. This will encourage the person to alight from their anger wagon, and be ready for constructive talk.
Next, do not undermine the significance of something that the 'hurt' person considers dear. This will only aggravate the situation and make an emotional mess of the person.
Do not say things like, "why is this so important for o you, that you chose to make an issue of it". While the subject of the argument might seem trivial to you, it need not necessarily mean that the other one too should hold similar views. So go by what the person says, and if possible show your concern for the matter irrespective of its gravity. "This will demonstrate your willingness to clarify your understanding of what is behind their expression of emotion", goes the blog.
Courtesy: www.peopledevelopmentmagazine.com
