Listening to your staff is such a vital skill yet many managers neglect this!
Your staff will give you clues as to how they need to be treated.
Some will want you to lift them up, others will want you to calm them down! Each individual is different.
However, no matter what their preferences are, everyone wants and needs recognition.
One of the very most important things you can do as a leader is to praise and recognize your staff.
In fact, the five most important words a manager can speak are:
"Well done, you did great"
The four most important are:
"What is your opinion?"
The three most important are:
"If you please"
The two most important are:
"Thank you"
And the most important single word of all is "You"!
Are you using these?
If not, get to it right away!
Success is yours.
