Increasing performance, even a tiny bit, and doing it consistently, can have a massive impact on your earnings.
No surprises here, but how can we increase performance, even minutely?
Simple, and the best place to start is at the beginning by getting the basics right,
Have a well formed outcome for each and every time you engage with a customer. If you do not have a clear picture of where you are going, how will you know when you have arrived?
Have a structured, planned approach, every time.
Be there on time, every time, and be equipped with the right material/tools/information, every time.
Deliver what you promise, every time.
Follow up by doing what you said you were going to do, when you said you were doing to do it, every time.
Sell to your customers in the way that they want to be sold to, every time.
And you know those horrible tasks you face on a regular basis? Last minute proposals, reports, stats for the boss or even your expenses claims? Always leaving them to the last minute,
or procrastinating to the limit?
