Call Street Global Services Private Limited looking for General Manager Operations

Experience 10-18 years

Salary 

INR 15,00,000 - 18,00,000 P.A.

Job Responsibilities:

We are looking for an experienced General Manager to oversee our organizations ongoing operations and procedures. You will be the second-in-command in our India Operations and responsible for the efficiency of business.

The General Manager role is a key member of the senior management team, reporting only to the VP of Operations in the USA. Youll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, wed like to meet you.

The goal of the General Manager position is to secure the functionality of business to drive extensive and sustainable growth.

Responsibilities

Design and implement business strategies, plans and procedures

Set comprehensive goals for performance and growth

Establish policies that promote company culture and vision

Oversee daily operations of the company and the work of executives (Data Entry, Chargeback Analyst, MID Recon, Chargeback Prevention Alerts, CRM, Follow Up, IT, 

HR

 and Merchant Account Services Teams.)

Lead employees to encourage maximum performance and dedication

Evaluate performance by analyzing and interpreting data and metrics

Write and submit reports to the VP of Operations in all matters of importance

Participate in expansion activities (Payment Processors, Gateways, CRM Solutions and Merchants)

Manage relationships with partners/vendors

Providing input for business and strategic planning

Setting goals for departments and individual managers

Collaborating with colleagues to implement policies and develop improvements

Organize and coordinate inter- and intradepartmental operations

Oversee resource allocation and budgeting

Provide guidance to subordinate staff and evaluate performance

Resolve issues that may arise in a timely manner

Assume responsibility for timely reporting to senior management or regulatory agencies

Provide quarterly, semi-annual and annual budgets for different departments

Requirements

Proven experience as a General Manager or relevant role

Experience in IT field required

Exposure to overseas clients a plus

Minimum 3 years experience in operations management

Understanding of business functions such as 

HR

, Finance, Client Relationship Management, Reporting, etc.

Demonstrable competency in strategic planning and business development

Working knowledge of data analysis and performance/operation metrics

Working knowledge of IT/Business infrastructure and MS Office

Outstanding communication and interpersonal skills

Ability in decision-making and problem-solving

Excellent organizational and leaderships skills

BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

10+ years of experience in high growth environment

Must speak English with clear written and verbal communication

Passion for company vision & people

Proven results impacting revenue while managing costs

Experience implementing & coordinating cross functional enterprise systems

Exceptional critical thinking & creative problem solving

Perks:

Annual Bonus

Medical Insurance

PF/ESI

17 Days Paid Holidays

Employee Loyalty Program

Freedom for Creativity & Fun at Work Place

Fast Paced Fintech Company

Send us a short summary on why we need to consider you for this position, your resume in PDF format, availability and your expect salary to 

hr

@callstreetglobal.com 

web site : http://www.callstreetglobal.com